My review should be a 0, but unfortunately that number is not there. When a customer calls with concern, customers service show no acknowledgement of careing they just wants to get you off the phone. I would say because this company is so big in the United states, management does not care of how there workers treated there customer. But I just want USPS to know that there a two other reliable service which is FedEx and UPS that's out there that we as a customer can use to send or deliver packages from. Even though they are more expensive I rather pay more than treat like nothing from customers service.