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Experience: Shopping

Member since October 2019

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1 Review by NARDA

Verified purchase
I'm mostly happy with the items I won on Top Hatter. My biggest gripe would be they do describe most items well enough that you know for sure what you are buying. And the other gripe is a lot of the items take way too long to arrive. But it is fun to bid and win and I have received a lot of really nice items worth quite a bit more than I paid.
Angelique C. – Tophatter Rep
Hi Narda,

Thank you for sharing your experience.

On our platform, all items must be identified accurately. If for any reason an item is not as described, we offer buyer protection. See full details here https://tinyurl.com/yd75uc6e

I understand wanting what you paid for to arrive as soon as possible. Your voice is paramount and we are working to improve on shipping times.

After you've purchased, you can click on any item from your My Orders page then click *Where's My Item?* to find the current status and timeline.

Please know you are covered by Buyer Protection https://tinyurl.com/ybho8k6y against non-delivery if tracking does not update to show delivered to the address you provided at the time of payment.

Kind Regards,

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