I cancelled my account with wix before it was due for the automatic annual renewal. I received an email to confirm that it had been cancelled. I was then charged $165 USD to my credit card. Wix refused to return the money to me with no reason given. I could not get it back through my bank either, probably as a didn't realise until some time after the money was taken. I was not able to contact anyone at wix, just got a standard email response that my request for a refund had been denied. I live in Australia so it seems there is nothing more I can do about it. I AM FUMING. I wish I had read the reviews before I gave them my credit card details. I hope this review will stop others from using them. They are crooks.