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Nan Z.

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1 Review by Nan

  • MYTHERESA

“Worst customer service”
2/4/19

I bought a bag in mid December but i still have not received it now. They use UPS for delivery, however the tracking number shows a wrong address and the parcel was signed by a random guy. I claimed this back to mytheresa and have been waiting for ages for an answer. The latest update is that they asked me to contact UPS myself and they are out of it now. I am their customer and i spent 600euro for the the bag. It's really frustrating and unacceptable. Do Not buy from them!

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