The web site is confusing, slow and crawlers track your every move... slowing down other web sites. They get 70% revenue from contractors and lie about that. Plus, they will not allow me to change my positive review... which I only left to motivate the contractor to do any warranty work. Now that the contractor won't do warranty work, and doesn't get back to me, I tried to change that review and warn others. But Angies list says they need me to pay more money for a gold membership or they will not talk to me about the problem or changing the review. I had a silver membership and haven't been happy with them for a long time. I get better results with tips from next door and I'm through with Angies list... another consumer bites the dust. Even Forbes wrote a critical article about this deceptive company... who really does not care about consumers. Meanwhile, my home is still leaking... due to the negligence of the contractor and Angies List wants me to pay them more money so they will let other consumers know about this company. Do NOT trust Angies List reviews. They side with the contractors.