Nanette B.

I received shirt in a timely manner. I loved it so I'm getting more.

I have been a regular at Planet Fitness for over 2 years. I have witnessed the manager change a minimum of 5 times in that period. With each new manager comes a new way to implement policy. Suddenly in 2 years of going daily, they have decided to nit pick about a supposed tanning rule. No common sense applied to their rule. On top of it, they show no proof of what their "new" policy says. The bulbs in the tanning beds have not been changed regularly in over a year, thus making the tanning experience not worth the black card membership. No log of light bulb exchanged is displayed in their tanning rooms and when asked to see it, they could not provide it.