I bought a name brand cosmetics item on a lark not knowing what to expect. It showed up rather quickly and I was impressed. I was not impressed as soon as I opened the package and saw the actual product. I own several items of the real product so it was pretty easy to tell it was fake. Fortunately, tophatter has a great return policy for fakes. I submitted my request for refund and immediately got my money back.
Hello Nancy,
Thank you for your review and we apologize we did not meet your expectations.
Please remember that sale of counterfeit items is prohibited. If you are concerned about the authenticity of an item purchased on the platform, you may return it for up to 30 days from delivery. See full details on our return policy here: http://tinyurl.com/h7xokwj.
Regards,
Graciela