Nancy N.

Purchased a $100 Legal Seafood EGift card for $75 & a $5 credit and then just today I received a email from them stating:

"Thank you for contacting Raise Member Services. We sincerely apologize for the inconvenience this has caused you, but rest assured, every purchase on Raise is backed by our Raise Guarantee.

I have issued a refund for the total amount of $80.00 for the Legal Sea Foods gift card(s) in order R*******. The refund will be credited to your original payment method within 1-3 business days."

Well, first of all I never contacted them so I'm confused as to why my order was cancelled.

Update: Today I received an email with an explanation of why I received the refund.

"We are reaching out to you today from Raise is regards to your recent SiteJabber review. We are so sorry that no information was included as to the reason that your order was canceled.

An issue was found with the potential redemption of the gift card after it had been purchased, so a refund was completed for the order. Your purchase was refunded to ensure that you did not lose out on your money and you were not put out at the restaurant.

The promotional code that you used toward the order has been returned to your Raise account and will automatically apply to the next order that you place.

We apologize again for the confusion and are happy to answer any questions you may have."

I guess it could have worse and I had tried to use the gift card which I was planning to do this weekend.

Nancy