Nancy N.

Fortune3 cart is Terrible! I liked this service at first, but after signing up I found out that there were hidden fees. A huge percentage of my sales went to fortune3 which is not really advertised on their site. I spent days, weeks, lot of time adding products so I ended up staying with them. For a year now my husband and I have had a lot of trouble getting the cart to work right, the website is down just about every day and I am not kidding! Because the shopping cart is hosted on Fortune3.com servers (not optional) you have no choice but to deal with it. Their Support is terrible. When I've tried to let them know about problems on the cart or when the web store is down they are very blunt and just darn RUDE!

As a small company my husband and I have complained numerous times and they just don't care, they tell us that we just have to be patient and deal with it. I believe that their administrators (David Farache) and owner(s) of the company are not very mature and are not willing to service their product. This situation has been extremely frustrating!

Fortunately I see a light at the end because we have recently moved our webstore to a new Cart and it looks like it is a 120% better than fortune3 shopping cart. My website is always up, there are no extra sales fees and they have best support ever. Very nice people. I hope this helps someone, because I was not very happy using Fortune3 cart.