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shoes and accessories, NFL football, travel

37 Reviews by Nancy

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Bed Bath & Beyond

Bed Bath & Beyond

8/23/16
I took the plunge and ordered a Margaritaville frozen concoction maker through BBB. Our local story does not carry the product. I had a 20% off coupon which combined with free shipping helped me decide to finally order this product.
I found the website easy to use and my product arrived quickly. I appreciated the ease of reading product reviews as well as the format of the reviews themselves.
I am a little worried about what happens if the machine doesn't work properly as the packing instructions indicate not to return the item to the store.
The machine was packaged well but came in a box that took up a good portion of my front porch. My neighbors have been teasing me about it. Of course, now that they know what was in there, they want to come over for margaritas. Party!
So...since I can't return the item to the store, I am hanging onto the gigantic box just in case. Tonight is the trail run!
GNC

GNC

8/22/16
I do a lot of online shopping and found GNC's website to be particularly cumbersome for some reason. The search feature did not work properly on 3 separate occasions. The reason I tried 3 times is because the 1st 2 tries were unsuccessful. I finally found what I needed by scrolling through many items.
Shipping time was almost unacceptable. I believe it took 13 days for my order to arrive. . . long enough that I was almost going to call to see what was going on. I'd ordered a weight loss supplement and actually lost 5 pounds while waiting for my order. No complaints there, I guess. The tracking number I was provided did not have an active link, so that was useless to me. There is no reason any domestic shipment should take almost 2 weeks.
I probably won't use the online service again as it is easier and certainly faster to just go to the mall.
Sevenly

Sevenly

7/9/16
I have purchased several items from sevenly. This review will be for the most recent purchase. Animal welfare issues are important to me and when sevenly had a tank available for rescue dogs, I was happy to purchase. I ordered a tank top and found it to take approximately 7 days to arrive. That was as expected. The shirt itself has a great design - sevenly has many great designs - but the material in the shirt is incredibly lightweight and somewhat flimsy. I was a bit afraid to wash it in a machine but it turned out fine.
Sevenly is on facebook which I where I most often see what new items they have available. I also get e-mail from them but am thinking of unsubscribing as I receive a few more than I care to.
Overall, I was happy with my last purchase and would purchase from this company again if something new catches my attention.
1-800 Contacts

1-800 Contacts

5/13/16
I hadn't really paid much attention to this company's ads as I usually purchased contacts from a local retailer or directly from the eye doc. I have a unique prescription and am rarely able to get my lenses from stock, so I am used to waiting. 4 years ago, I had an online coupon for 1-800 Contacts and decided to give them a try and have not ordered from anywhere else since.
The process is super easy. You text or upload a picture of your prescription and soon, you will hear from them that your order is on the way. Shipping is a little spendy if you need your lenses quickly, but that is to be expected.
This week, I discovered a rip in my last remaining right lens. It was about 9:00 at night. I had a new prescription, so I took a picture of it, texted it, and within 10 minutes, a rep from the company contacted me to let me know my particular lenses were on backorder. She was super nice and offered to upgrade my shipping to "next day" free of charge. She also apologized when explaining that it could be 5 - 7 days before they had my lenses in stock. I wasn't thrilled with the 5 - 7 day thing but it was my fault for not paying attention to what I had left for lenses at home. Two days later, I received an e-mail that my lenses were on the way to me. I checked my credit card statement and the next-day shipping was indeed waived.
1-800 Contacts often offers special deals on reorders.The offers come via e-mail. They also have an app.
I will continue to order from this company due to the customer service I have received, the ease of ordering, and the fact that they help me avoid Walmart.
Priceline

Priceline

5/1/16
I know there is much more to priceline, but I have only used it for booking hotels. I have been successful doing the "name your price" option but usually choose to go the Express Deal route.
I like the feeling of being sent an itinerary after booking. I am "old school" in some ways and like the security of seeing my confirmed reservation via e-mail. All bookings have been successful with no issues upon arrival at the hotel.
Priceline banks your billing information for ease of use. I would recommend deleting credit/debit card information after charges go through, usually within moments. It does not take that long to re-enter info when you need to do so for your next use.
Netflix

Netflix

4/9/16
I have been a member of netflix since their earliest days and am still old school in that I receive actual disks in the mail. Don't ask me why - it just works for me. I've never had a problem and find that turnaround time is fairly fast. I think I am near a distribution center. I can mail a watched disk back in the morning and receive notification that something new is on its way evening.
I have used Netflix to watch many, many cable shows I never had the chance to see when they first aired - series like The Sopranos and Nip/Tuck. Netflix's inventory includes many shows I enjoyed the first time and want to watch again in sequence like The Office and Parenthood. It's also good for viewing shows I never paid attention to when they were new but want to watch once hearing the hype later.
I appreciate the short and sweet online descriptions for shows and movies and find the site incredibly easy to navigate. I choose not to rank what I have seen because I know many suggestions for things I might like would follow.
I know it's probably crazy but I also use Netflix for research. (Yes, I know about google and others made for this purpose.) Often, we will see an actor and wonder what he or she was in before. A quick search on Netflix almost always gets us an answer.
I have been hearing about rate increases the last couple days. Although I love getting the little red envelope in the mail, I am not sure I will continue the disk plan if rates will affect it too much.
Masseys

Masseys

4/9/16
Despite my 3-star rating, I do order from Massey's every now and then. I wear a size 11 and in my smaller town, that size can be hard to come by.
Massey's has a large selection of footwear in size 11. They carry most major brands including my favorites like Under Armour, Nike, Born, Earth, Jambu, and Pajar. They also have a print catalog but the catalog is understandably just a small sampling of what they carry. Massey's also offers a variety of clothing and accessory items such as purses and backpacks.
Shipping is usually fairly fast, approximately 5 or 6 days from the time an order is placed. It is the shipping fee that has affected my rating of this company. I have ordered super light sandals that have had a shipping cost between $15 and $17. Some shoes have come in a gigantic box with enough room for the one box of shoes and a small Volkswagen. Once shoes come, one must hope and pray they will fit because return shipping is going to cost as well. Massey's sends a convenient shipping label but will subtract the cost of return shipping from the refund. (about $8.00, I believe) I have had to use the return option and have never had a problem.
Every now and then, Massey's offers savings if you sign up for their e-mails. The e-mails are infrequent and not bothersome. Special savings offers seem to come about once every 6 or 8 weeks or so and are often tied to a holiday or event. There was one for 20% on leap day and currently, there is one for 15% off. Keep in mind there are often exclusions on certain popular brands like Under Armour and Columbia.
On occasion, clearance prices are offered. I have noticed this seems to take place when there are limited sizes left on certain styles.
Massey's has a line of credit plan which seems to work just like any major credit card. I had to call them once and encountered a very rude customer service rep. I am hearing impaired and stated so upfront immediately, adding that I usually do just fine on the phone. I really just wanted her to know she might experience a bit of feedback noise from my end of the phone. Hearing that I am hearing impaired must have made the service rep believe I am also intellectually impaired as she began to speak slowly, loudly, sarcastically, haltingly, and condescendingly - all the "ly" adverbs. You know the tone. The tone changed when I asked to speak to a supervisor.
All that said, one would think I would take my business elsewhere. Yes, I can find size 11 shoes now and then at one of my local malls as well as at that famous online site which offers free shipping both ways in addition to rocking customer service. I just like Massey's from time to time, particularly if the shoes fit and I do not have to contact customer service for anything.
FullBeauty

FullBeauty

2/21/16
This review is for the company's customer service and not products offered. There is an update at the end of the review.
I ordered a dress for a special event from Roaman's online site. At that time, there was an offer from OneStopPlus which eventually became FullBeauty. From what I could figure out, OSP is a site that carries sizes 12W and up from a variety of companies all combined in a single site. The concept is great.
I needed the dress I ordered to arrive quickly and signed up for a service that made expedited shipping free and returns cheap. I believe the fee for the service would have quickly paid for itself if I planned to order more from the company. I signed up for it, got my dress, had fun at the event, and then forgot about it. That was in August of 2014. I never ordered from the company again.
In October of 2015, I received a notification that my credit report had a new addition. When I checked it, a delinquent payment was shown and my credit score, otherwise fairly flawless with zero late payments since there have been credit scores, had taken a hit of more than 100 points. Further research showed it was a result of me not paying my yearly fee for the expedited shipping and free returns program through what is now FullBeauty.com. I have worked hard on my credit score and watch it monthly. It was a shock to hear there were issues.
I called FullBeauty and was placed on hold for more than 45 minutes initially. When I finally spoke to someone, he assured me things would get taken care of and that I should not worry. He agreed to cancel my membership. I believed this and forgot about it. A few days passed and again, I received notification that my score had taken another hit. This time it had dropped 50 additional points because in the credit world, my account was now 4 months delinquent. Keep in mind I would have cancelled the service if I'd received any sort of notification that my yearly fee was due way back in August of 2015. In fact, the only mailing I received from FullBeauty.com was in late October . . . after I already knew there was a problem.
I again called FullBeauty. This time, there was a runaround with the phone number and department. It took almost a full morning to finally reach someone who seemed to be able to help. This person said she could not see any indication of anyone ever helping me but promised to take care of the issue. This time, I asked to speak to a service manager and asked that person to double-check to see if there was a reference to what had just been taken care of. At that time, it looked as if my service fees and late fees had all been cancelled. Soon, I received a letter that my ties with FullBeauty had indeed been severed. Soon after, I received an e-mail asking me to rethink my decision and rejoin. Ummm, no.
My credit report now says my "delinquency situation has improved." I want it to say, "There was never a delinquency situation at all." However, it WAS my responsibility to remember that expedited shipping program would auto-renew. I just really feel as if some sort of mailing was in order, the same type of communication EVERY other company provides.
In December, I received a notice from my auto and homeowners insurance that my rates would go up in January because of the change in my credit score and how I am now on a list of those who have delinquent payments. I have had this insurance company for my car since I was 16 back in 1976. I have never had a late insurance payment . . . ever. In some ways, it saddens me to now be looking for a new company for reasons not of my choice.
Be careful with FullBeauty. It is really, really hard to fight with credit bureaus.

May, 2016 Update - I again encourage readers to use caution with FullBeauty. It is now months since my ordeal and yet I am still trying to get someone, anyone, to work with me on what was not the delinquency FullBeauty claimed I had. My credit score is slowly working its way upward but I want it to be where it was before FullBeauty turned in my account as delinquent. It is beyond frustrating being put on hold and retelling my story again and again to someone new each time. What would help A LOT is actually seeing results but even when I am assured the problem will be taken care of, it never is. When I checked into the situation again, it is as if I never talked to anyone in the first place. This one so-called delinquency has affected my ability to get a decent interest rate on a car loan, my insurance premiums have gone up, and the interest rates on other credit cards have increased. It would be one thing if I were a person who purposely stopped paying my bills. That is NOT the case. I had an excellent credit rating prior to this mess. If this whole situation isn't bad enough, the multitude of catalogs I receive is incredibly annoying.
Service
Value
Shipping
Returns
Quality
JCPenney

JCPenney

2/21/16
I order from JCP every now and then because of they offer tall sizes and women's size 11 shoes not usually carried in stores.
Service is generally fast, online and texted coupons readily available and often, reduced rates on shipping. If you have your order shipped to your local JCP, shipping is free. I often chose that option if I'd otherwise have a shipping charge as my store is close to my home and work.
I have given 4 stars vs. 5 because of service received at my local store if I do have things shipped there or if I need to return something. While this has nothing to do with the website, it does affect the overall experience. My local store's customer service area has been downsized tremendously. It is not uncommon to have to wait for a long time to get someone to come to the customer service area if help is needed. I've often had to ask a floor clerk to call for assistance. Once someone does arrive, service is generally quick. I appreciate that things can still be returned more than 30 days after purchase.
The website itself seems out-of-date to me for some reason. I guess I just don't really like the way things are shown. Some items only have a picture of one view. At times, I have tried to add something to my cart only to find it was no longer available even though still pictured. I do appreciate the customer reviews available on many items.
If you can't find what you need at the local store, chances are, it will be on the website.
BarkBox

BarkBox

2/21/16
I have subscribed to BarkBox for approximately 2 years. I initially heard about them via one of those Facebook ads we all love to hate, the ones along the side of the screen that seem to know a lot about us due to our page "likes."
BarkBox is an autoship company that sends a box of goodies and toys to your pet once a month. When I signed up, I initially joined for a partial year and eventually went to the year plan. Upon sign-up, you are asked if you have a small dog or large dog. They use that information to decide the types of toys and treats you will receive.
What comes each month seems to be tied into a holiday or time of year. For example, the BarkBox my dog received last week related to the Chinese New Year and contained treats like "Chompsticks" and a squeaker toy of a stuffed dragon. There are usually at least 2 themed toys, 2 themed smaller packages of treats, and at least 1 generic treat like a chew bone. The treats are marketed as "healthy snacks" like fruit chews and dried salmon. (If you get dried salmon, watch out. It smells! My dog loved it, however.) In addition to treats and toys, dog-related items may be included. We received a small treat jar and a water bottle to use when out walking.
Included in the package is a card that lists what was enclosed and information about how to order more of each. I have found the prices to do that are a little high. While I love my pets dearly, I usually get all other treats from my local stores. I have notice that Marshall's and TJ Maxx often carry some of the same packaged treats as found in BarkBoxes.
Every now and then, BarkBox will send an e-mail asking for a ranking of the items included in a previous shipping.
Each month, an e-mail will notify you of when a box has been shipped. My dog's box usually comes around the 17th of each month. I am not sure if they do all shipping around that time or if shipment coincides to when you subscribe.
Subscriptions seem to be on autorenew. Right now, I pay for a year at a time. I can't remember if there is an option to pay for a month at a time or not. I am thinking not. Subscribers set up an account and from there, you can cancel if you desire. That option appears to be easy to figure out and not hidden like some autoship companies. The one thing I did not like is not getting a notification of when it was time for my yearly subscription rate being charged to my credit card. It's possible there was an e-mail but if there was, I didn't see it. I realize it is my responsibility to keep track of that. I do not know if it is possible to cancel mid-subscription if, heaven forbid, something would happen to my dog. I have to think it's possible as getting a new BarkBox could be painful shortly after losing a pet.
I pay approximately $18 a month for the box. It is worth it to see how excited my dog gets when the box arrives. Her nose is right in there when I open it. She has never received a treat she didn't like. One time, we received cleaning cloths to wipe off muddy feet. She didn't like them so much . . . . the treats and toys are way more popular around here.
Service
Value
Shipping
Quality
Etsy

Etsy

12/23/15
When I shop, I love to find unique and one-of-a-kind items. That can be almost impossible in the world of local retail unless I want to spend a lot of money for things. I stumbled upon etsy when I wanted to get new handcrafted numbers for the front of my house. From there, I have ordered jewelry, clothing, home decor, and accessories. It's like one huge arts and crafts fair. You simply type in what you are searching for and chances are, someone offers whatever it is you need.
The site itself is easy to navigate. If you see something you like, you can "favorite" either the item or the shop itself. There are options to contact various shops. Each time I have done that, I have received a response within hours, sometimes minutes.
Many vendors offer custom orders as well as special discounts if you "like" their facebook pages or even if you just request a deal. Last week, I asked 2 vendors if a discount was available and received 15% off from one vendor and free shipping from another.
There is an etsy app available which is also easy to use. From the app, you can access just about anything. I have mine set up to send me notifications whenever something has been delivered or if I have a message from a seller.
I have never used an etsy gift card but know they are available.
Most of the packages I have received come wrapped as if they are gifts. . . colorful tissue, ribbon, and even little surprises. Just this week, I received a scarf and included was a hand-crocheted snowflake.
I realize that my personal experiences from using the site are just that, my experiences. I have been lucky to "meet" wonderful vendors. Shipping has always been fast and any time I've requested a custom order, the experience was flawless.
TripAdvisor

TripAdvisor

8/17/15
I have been a user and contributor of/to Trip Advisor for several years. Most of the trips I take aren't lengthy, so I use Trip Advisor to find the top-rated things to do and see in an area in a short amount of time. I also use it prior to booking lodging as well as prior to deciding on restaurants.
Trip Advisor has a feature that will compare rates for different booking sites. You can also indicate which areas you are interested in and you will get e-mailed updates as new reviews become available. You can also save your searches and come back to them later.
I have never used Trip Advisor for making flight arrangements but that is mainly because we usually drive when we travel.
Trip Advisor allows contributors to submit photos. I like that feature.
There is a nifty free Trip Advisor app that is user-friendly.
The one flaw I have noted is that there can be multiple entries for the same business. For example, there is a restaurant in Mankato, MN, called "Tav on the Ave." There is also an entry for "Tavern on The Ave." It's not that this matters really, but I guess it could be confusing.
I recommend Trip Advisor.
Zappos

Zappos

6/30/15
I am not sure it gets better than Zappos when it comes to online shopping. The selection is endless, the website is easy to use, customer service rocks, and shipping is usually free both ways. (orders and returns)
I wear a size 11 shoe and in my smaller town, size 11 can be difficult to find. Zappos always comes through. No matter what the cost of items I have ordered, my shipping has been upgraded to free.
Fellow shoe sisters, you guys will understand this. I love shoes and when I have a special occasion, I search for the perfect shoes to go with what I am wearing. We were invited to a VIP event when our local Hard Rock Hotel and Casino opened. I'd purchased a fancy dress but am not a fancy shoe person. I searched locally and much to my surprise, I found something I thought would work, purchased them, and sort of forgot about them once they arrived.
The morning of the day before the event, I tried on my ensemble with those shoes. For whatever reason, they weren't as comfortable as they seemed to be when they arrived. I knew we'd be walking and on our feet for hours. Not only did I need style, I needed comfort.
In a moment of craziness and knowing I'd never find something locally, I accessed zappos, found a pair of shoes in a brand I knew would work out, called customer service with my dilemma, and believe it or not, my shoes arrived the NEXT day without expedited shipping charges, 3 hours before the event. How is that even possible?
Zappos allows returns up to 365 days after ordering. Yes, really.
Other companies could learn from zappos.
If they run out of something you want, you can request an e-mail if and when it returns to stock.
Don't hesitate. Use zappos.
OldNavy

OldNavy

6/30/15
I am a huge fan of the Old Navy online site for several reasons.
1) They offer tall sizes for women. If I see something I love in the store, I can check online to see if they offer it in talls.
2) You can sign up to receive online specials. These specials come often, so be prepared for at least 3 or 4 e-mails a week. The specials range from a certain percentage off an order to free shipping.
3) Speaking of shipping, it is generally fast. I usually choose the 7 - 9 day option and items have always arrived sooner than that, often within 3 or 4 days.
4) You can return online orders at the local store. I have had to do this on occasion and it has never been a hassle. Credit is given in the original form of payment however at my request, I have received cash back rather than a credit going to my debit card. If you do not want to go to the store for returns, you can use the return labels provided.
From my experience, you can feel safe ordering online from Old Navy.
Amazon

Amazon

6/30/15
I order books and other items from amazon.com often. I have always had great luck with all items ordered. I appreciate the way listings are set up as well as how easy it is to locate reviews for all vendors.
Every now and then I search for an odd item and have always been able to find it on amazon.com.
Service
Teespring

Teespring

6/30/15
I have seen t-shirts offered from Teespring on Facebook for at least a year. T-shirts are my thing, I love them, and I will say that more than one of the designs have interested me. However, I'd read reviews (not on sitejabber) about shipping issues and was always reluctant to order. Earlier this month, I took the plunge and ordered 2 shirts on 2 separate occasions. I will address each order.
1) The first shirt is one that I do not really care when it arrives. It's a shirt I ordered as a gift for someone so as long as I receive it by December 15th or so, I am good. It is June 30 now. I do wonder if I will receive it, however, because the last time I checked tracking, the shirt had left Costa Mesa, CA, on 6/19/15 and is still sitting in Sparks, NV, as of 6/24. It looks like it went from CA to IN, back to CA, and then to NV. It's a long way to Iowa but hey, it still has months to arrive.
2) The issue with the 2nd shirt is the issue that prompted me to write this review. In mid-June, a limited edition Rolling Stones 4th of July t-shirt was offered. I was still on my Rolling Stones high from seeing them in concert a couple days before. I love 4th of July shirts and remembered wondering whether or not I'd get this one in time. I double checked the description more than once and eventually did order because right in the listing it said the shirt was "guaranteed to be in your hands before the 4th of July (continental US orders)." See picture with this review.
On 6/25, I received an e-mail from teespring stating that my shirt was estimated to arrive on July 9th. Wait, what? Yes, July 9th, not July 4th. The e-mail also stated I could track shipping using a tracking link or a "track my order" selection box. Note - there was no link and the selection box was inoperable.
So, okay, this is a t-shirt; I am not waiting for plasma or lottery winnings. I can wear one of my other 29 July 4th shirts, but I wanted this one. I only ordered it because it was guaranteed to be in my hands in time. This shirt would have been a conversation starter at the party I am attending. I was looking forward to having an obvious way to talk about the concert rather than going up to someone and randomly saying, "Hey, want to hear about the Stones' concert I went to?"
I decided I would write customer service to ask about this whole deal. I was nice, I was cordial, I wasn't obnoxious. I just stated the issues, reminded them of the thing called a guarantee and asked if I could have a working link for tracking. I received a response a day or so later that stated, "Yes, we are aware of the guaranteed delivery and as you stated, this is an estimated arrival time we use to account for any unforeseen issues that may arrive with the courier. . . Your order is all set to arrive on time, by July 9th, 2015."
The teespring person has combined comments from my original e-mail. In it, I spoke of not only the guaranteed delivery date but also the estimated delivery date mentioned in the "your order is one the way" message. The 2 things are indeed different.
Will I get over it? Sure. Will I order from teespring again? Probably not. Will the loss of my business hurt them? Ummm, no, but then again, I do love t-shirts and could have been a faithful customer. Will I take it personally that 2 separate shirt orders placed at 2 different times have issues? It's probably just a coincidence.
I could still get my shirt in time. Maybe there will not be unforeseen courier issues, issues I have rarely had with many, many online orders and ebay auctions.

Tip for consumers: There is some confusion as to what the phrase "guaranteed to be in your hands by . . . " means. Allow plenty of time for delivery.

Service
Value
Shipping
Gwynnie Bee

Gwynnie Bee

3/31/15
I am in a love/hate relationship with Gwynnie Bee. I've been a member of the service since August of 2013. During my trial membership, the turnaround time for shipping was short. It seemed as if I received a new item within days. Once I became a paying member, I noticed the shipping time increased a bit, not bad, but there was a definite difference. I've remained a member because of the incentives. (free item upgrade here and there) Also, I am retiring soon and have wanted to avoid paying retail for dressier items I won't wear once I am no longer working.
My current issue relates to receiving out of season items. For example, I have had summer skirts closeted since last summer but during the hottest times of the year in my state, I was receiving heavy, fall items. I have yet to receive some of the things closeted last June. The opposite would be true as well . . . receiving sleeveless tank dresses in lightweight fabric in December. The temps drop to well below 0 here.
Another thing I do not like is when I receive more than one item in the same shipment, only one blue bag is provided for shipping something back. That means if one of the items doesn't work and I know I will only wear the other once, I can't send one back to get another on the way until I wear the other and ship both back at once.
I have had decent success in receiving items I can wear and I have made a few purchases. I've ended up with things I would never buy or even try in the store. Wearing these things once is fun and gets me out of my comfort zone. I've received some things that have clearly needed to be "retired" as they've been faded and have had that rummage sale look. I've also received a few things covered in someone's dog's hair. Thankfully, that's only happened twice.
My work environment is professional and many of the dresses offered are way, way too short for me to closet or for someone my age to wear without looking ridiculous or as if trying too hard.
So my relationship with GB is a love/hate thing. I will likely end my relationship in May.

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