I will never buy from Coldwater Creek again. And it's a shame. Their products are good quality but their return policy stinks. If you use their return label, it can take weeks for the package to get to them because they use DHL to pick it up from your local post office and then get it to Coldwater Creek. Sometimes this can take up to 6 weeks. It's unbelievable. Had I known this, I would have written out my own label and paid for the postage.