nancy j.

They never sent a confirmation upon ordering. I ordered on 9/16 for a10/07 birthday (my grand-daughter's party on October 7th.)I had to go online to search when it would come and it shipped September 30. I live in CT. And after looking up the new delivery date, it will be October 11th... doesn't do me much good when her birthday is the 7th and she is three years old... now what? They offered to refund my money on 10/3 but I could never duplicate order... I would NEVER order from this company again and this was my first time using them. They sounded so great! Customer service was awful just yes, yesing me to death. Very unhelpful... I mean almost a month?