Nancy J.

We did not need to file a claim with our insurance company however, purchasing and sorting through companies was ridiculously easy on Squaremouth.com. Even called to confirm about a condition I thought was pre-existing but the representative informed me that my condition was outside of a period of time to look back, which saved me a few bucks on the policy and peace of mind. I was on SiteJabber to leave feedback for Delta, since we had a horrible in flight experience. I noticed that Squaremouth had low reviews, some based on some personal issues with maybe the CEO, and felt compelled to leave my experience which was a Stellar 5+. We do tend to justify spending our time sharing negative experiences, instead of positive ones - let's change that.

Our trip to London from New York via Delta was not an enjoyable. Upgraded seats were cramped and zero padding. Electronics were glitchy and did not power our devices, we could not watch any movies or shows during our 8 hour flight which truly made our flight seem like 10 hours. Although flight crew were courteous and provided to the best of their ability, we will not use Delta for our future oversees trips.