Nancy G.

My sister has been blocked on all of their platforms.
1- bought what we now know was a fake iPhone XR in July.
2-worked until August so we went to the apple store they told us it was a fake with a bunch of parts used to make it. (they call phones like this "Franken-phone" (Frankenstein).
3-sent it back to the company in the hope that it would be fixed when it returned.
4-they sent the exact the same phone with the same problems so it stopped working again 2 weeks later.
5-we sent the phone back... 2 months on we can not contact the company and they have refused to completely refund or give us back a working phone.