Great prices, true. Horrible service... and I mean horrible. It takes forever and ever and ever to get your items.
One time I contacted them THREE MINUTES after I placed an order because the delivery address was not listed correctly on the confirmation... it was right when I placed the order. I was told they would get back with me THREE WEEKS after I placed the order to say that they had given the correct info to the vendor. Two weeks later it arrived at the wrong address over two weeks after that they e-mailed to say they could not contact the vendor. Sorry.
It is unbelievable how bad their customer service is. Only order with the understanding it will take 5-6 weeks to arrive... and you can't change your order or get a refund.