This was a untrusted company as they have lied to me numeric times ( gave fails information) tried to scam me also numeric times and treated me unfairly, which caused emotional distress for me and my family. I am planning to sue the company which will waste even more time for me but the why this issue was treated was unacceptable as the problem was not my fault and I have tried to compromise with them several times but I still got lied to and this is my last option. I went to opodo as its a well known company and will give what I need but this experience was the opposite.
Hi Najat,
We believe that one of our agents has already contacted you about your complaint. Please get in touch directly with the agent assigned to your case if you have any further queries.
Thank you.
Kind Regards,
Amy - Customer Care