Najah c.

Ive come to the conclusion, after my experience and reading the reviews, that this company makes its money off the interest from our purchases. I wouldnt be suprised if half the things on their website arent even in stock. I ordered a sofa and love seat. Purchased it through customer service over the phone they assured me i would have my furniture within 3 weeks. What a lie. 6 weeks $1400 many delays and a bunch of lies later, my sofa and love seat were tracked 2 days before i was expecting visitors from out of town. The manager at the local delivery station and manager at call center assured me i would have my furniture no later than Saturday. Said it was on the truck and would be here friday. Said local manager will personally deliver it. I called friday to confirm he says the truck just pulled up he would call back. He never called. I call Saturday wondering why no one called to schedule my delivery. He said they lost my furniture and it must be on the wrong truck. Are you kidding me? How have you been tracking my furniture all this timw if it wasnt even on the truck. Wayfair is a scam. On the large purchases they will drag u along long enough to keep your money in a high interest baring account. Period. Of course i asked for a refund. They ruined my family's vacation. And didnt bother to thank me for the 1400 i let them borrow for 6 weeks. Your welcome never again