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Naisha C.

Contributor Level

Total Points
83

1 Review by Naisha

  • UrbanOG

3/15/17

This company stole my credit card information and used it around California (that's where they are located. I live in North Carolina) When I confronted them about it, they deleted and blocked me from all social media and they deleted my account. BEWARE! These guys are crooks! I will say that the product gets there fast. It took a week each time I ordered something. However, WHY steal from people that are already giving you their money?! That it not okay!

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UrbanOG C. – UrbanOG Rep

Hi Naisha,

Thank you taking the time to bring this crime to our attention! We are sincerely sorry you were a victim of this fraudulent crime. UrbanOG.com experienced unauthorized access to payment card data. We take this crime seriously. It was a crime against UrbanOG.com, our team members and most importantly you - our valued guest.

We understand that a situation like this creates stress and anxiety about the safety of your payment card data at UrbanOG.com. Our brand has been built on trust with our guests, and we want to assure you that the cause of this issue has been addressed and you can shop with confidence at UrbanOG.com. We deeply regret the inconvenience this may cause. For extra assurance, we will offer free credit monitoring services for everyone impacted.

Please feel free to give us a call to further discuss.

XO, UOG

Naisha Has Earned 3 Votes

Naisha C.'s review of UrbanOG earned 3 Very Helpful votes

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