Naila S.

Very bad customer service. Their policy is not even clear to their own employees. They misguided me and wasted my time. I bought two shirts two weeks before and the next week the prices were half for those shirts. I asked a salesperson who was also working at the counter about price matching and he said I can bring the bill and shirts back and they will refund me the difference. Today I went all the way to Rockland mall and demanded the same thing but they plainly refused and said it's not in their policy. Well, they should be clear about their policy to the whole staff. So people won't be misguided by their own staff.