Nadyne L.

I bought and received an order on 11/29/18. The shoes I bought did not fit (size 8 - and I am a STANDARD size 8). No problem. "Free Returns and Exchanges" - right? NOPE.

I returned them immediately (probably very early December for EXCHANGE). Today, (it is 3/19/19) I received my DANG ORIGINAL ORDER BACK! It's been FOURTEEN WEEKS! Included was this note "Return Old/Damaged Merch. To Customer".

I NEVER WORE THE stupid SHOES. I tried them on, stood up and WAY too tight. Took them off and put them into the original packing - sent them off within a couple DAYS.

As others have said - there is and will never be ANY satisfaction from this company. I will NEVER buy from them again. I've bought for years with issues then too, but "let it go".

I now have two pair of shoes that I cannot wear and I've been charged for postage back and forth. I HATE this non-service. The company is disgusting. I say this because I returned things two other times and never heard a word from them: NOTHING. I was too busy to follow through, so this time, when I sent these back, I wrote in HUGE letters EXCHANGE everywhere. Still never heard a dam word until FOURTEEN WEEKS later when I get my return package BACK.

HATE THIS COMPANY. NEVER NEVER BUY FROM THEM. This is so SAD because I have bought things I can use and have enjoyed. I've also bought a couple things that fell apart. Since I rarely complain, I never said a word about those. I just chalked it up to "experience" and was more careful with future orders.