Nadine F.

DO NOT TRUST THIS COMPANY! I've had to file a complaint with the Better Business Bureau! Their voicemail states "Happy New Year, we have limited personnel THIS WEEK." That started two and a half months ago! Also says to contact them via "Chat," which has been down for the same amount of time! When you leave a message they email you WEEKS after leaving the message! I placed an order 12/6/2019 and they debited my checking account the same day. I called and called as the order never arrived. Finally I filed a fraud case with my bank and a week later the order arrived on January 27,2020! The order is wrong and they want me to pay return postage for their mistake. This was my third and last order from this inept company! My two previous orders were wrong and had to be corrected. Now I am fighting via email (Still the same silly message about limited personnel THIS WEEK" as there is no way to reach them. Do not do business with this company! They have no understanding of what customer service means and they do not own up to their mistakes!