Nabin M.

I have been struggling for refund of my money they have charged. It is just impossible to make the customer service staff of Priceline understand. They even never try to look carefully what had happened. They just superficially do things.
We did two times car reservation one after other. From the beginning during online reservation they charged money. Later when I picked the car, the rental car people charged one more time money. When asked they said it will be refunded by Priceline. I have been calling or writing email so frequently to them, but none of the staff have understood or tried to understand what had really happened?
They also did research on it, but never found what is the transaction amount we are supposed to pay and how much excess we have paid.
I CAN NOT IMAGINE THAT A COMPANY CAN BE TO THIS EXTENT, IT IS A COMPLETE MESS. THEY NEVER BOTHER ABOUT YOU PROBLEM. THEY JUST TRY TO ESCAPE FROM THE PROBLEM!
I AM REALLY REALLY SO MUCH FRUSTRATED WITH THIS COMPANY!
I WILL NEVER EVER DO ANY TRANSACTION WITH PRICELINE ANY MORE.
PLEASE BE CAREFUL WITH THIS COMPANY, it may happen to anyone.