Overall I'm really pleased with my purchase. I'd read some scary reviews (albeit after purchasing a Sac De Jour bag) which had be panicked. I then got an email saying they had sold out of the bag I wanted, and offered to send me something else. I'd seen reviews that this could happen and they don't give you your money bag. I replied saying that I only wanted the bag I'd selected and that if they couldn't send it, I'd like a refund. The next day they responded saying they were making more in production so I would receive this. It was a few days extra waiting.
However, after worrying and the slightly delay, when the bag arrived I was really pleased. It looks like the real thing, great quality and comes with all of the components. I have a mix of real and fake bags so I'm pleased with this. Will order again.