n a.

I have been a long-time satisfied customer, until now. After moving to a new state, I made the mistake of using Paypal to pay for my last order. I hadn't realized that Paypal didn't have my new address, although I did input that information onto the EliteDepot website. When Paypal sent me confirmation, I realized they were having it shipped to my old address. I contacted them to change the shipment info, as well as Elite Depot. I never received the order I contacted Elite Depot who apologized and immediately sent the order to my new address. Recently when I tried to purchase from them, they cancelled my orders - three times! I emailed them twice to find out why they kept cancelling my orders. Someone left me a voice mail saying they want me to purchase elsewhere since the last time I ordered from them I had given them a wrong address! They deleted my account and kept the 500 rewards points I had earned!