The delivery service is horrible, the driver will not come to the front door to deliver our food, and we have to walk all the way to the front entrance gate. This is horrible service. If there was a negative 5 on the survey I would definitely choose -5.
We apologize for the negative experience you had with the driver. We partner with restaurant owners to make sure we give you a satisfactory service. May we ask for the order number so we can speak to the restaurant owner and talk about the improvements we can make about deliveries? Also, if you want a special request for the driver you can call our hotline numbers and we'll be glad to coordinate it with the store.
You may also contact BeyondMenu.com Customer service at (630)776-3590 for further assistance. Thank you.
Regards,
BeyondMenu Customer Service
MzKitty Has Earned 1 Vote
Mzkitty J.'s review of BeyondMenu earned a Very Helpful vote
Hi MzKitty J,
We apologize for the negative experience you had with the driver. We partner with restaurant owners to make sure we give you a satisfactory service. May we ask for the order number so we can speak to the restaurant owner and talk about the improvements we can make about deliveries? Also, if you want a special request for the driver you can call our hotline numbers and we'll be glad to coordinate it with the store.
You may also contact BeyondMenu.com Customer service at (630)776-3590 for further assistance. Thank you.
Regards,
BeyondMenu Customer Service