M Z.

I have ordered from this site many times. I discovered them back in 2004. At that time, the items were far more elaborate and pricey but the quality was amazing. I will say that for the past 2 years... this is no longer the case. I ordered 4 items from them in October/2015. Per delivery time listed on each item, I would have had all of them on time for my event. Nonetheless, I received an email advising me that they could not deliver to the address I had indicated as it did not match my billing address and requesting me to confirm if they can deliver to my billing address. I responded letting them know that I live in an apartment and do not like packages delivered and left at my door and prefer deliveries at my office therefore to just cancel my order. Weeks go by and I do not hear from them until 2 weeks before my event advising me that an item I ordered is 2 inches shorter then it is described on the site. I reply that I had already canceled my order as they won't deliver to my office. We continue to go back and forth via email and they basically force me to purchase 3 out of the 4 items. I relent advising them that the items MUST arrive prior to my event and the quality must be good. They promised to ship the next day and promised the quality was great. They did not ship the next day as promised... they shipped it almost 9 days later and I received the package 2 days before my event. Leaving me NO TIME to alter and worst of all... they were of EXTREMELY poor quality. It was basically thrown together with cheap material and by someone who clearly did not know how to sew. I would strongly suggest to anyone who is contemplating using this site to PLEASE AVOID them... they are not the same Kaneesha they used to be and it is unfortunate. I have disputed the charge at my credit card company and reached out to Kaneesha for a refund as well... hopefully they will oblige and not stand by the items they sent me as being up to their standards.