Myumin K.

I will try my best to keep it short so everyone can follow up what they do behind the scenes.

If you visit their site and check what 'Drop Shipment' is, you will see the explanation I quote, "myGermany receives your parcels at your virtual German shipping address, wont check or repack, and will directly forward it to the customer."

That is a BIG lie! All my orders, I did choose so called 'drop shipment' option, but they did open my packages, re-packed them with a thick, bulky & extremely big box. So with this going, your goods are being weighted more and you are to pay more on their check-out.

Drop shipment link:
https://mygermany.com/shipping-address-and-package-forwarding-service/#free-drop-shipment

I did log a complaint on their system. My complaint was exactly complaining about the package weight being 6KG. I ordered 1 pair of Timberland boots + Light ankle boots. They both cannot possibly be weighing 3KG.

See the boots, you will see.
https://www.dropbox.com/s/tgktk6bm1uw2so4/0-the_boots_I_ordered_both_weighted_3_kg_in_their_systems.JPG?dl=0

After my complaint, they changed the weighted values and they tried to turn the situation out on their behalf by stating we are offering you free service by re-packaging you goods with a solid box, bla, bla. Again. I did not ask for it, i did even choose 'Drop Shipment'.

They charged me 31 or 31 EURO. You can find way cheaper companies (such as the one parcl.com, see German shippers) to have your shipment from Germany to Bulgaria.

Well, see the attached pictures, see the box, see the garbage they shipped me! They will speak for their selves!

Before you start checking the pictures, here are my other complaints.
1) hidden prices -> check their pricing page and you will see almost everything is listed as 'free', but when you calculate your shipment, there you don't have any idea how much they are charging from you.

I prefer things be like on this site: https://www.mailboxde.com/pricelist.html

Or:
https://shipgerman.com/fees

Or even better, you will have the ability to negotiate here:
https://www.parcl.com/

2) THEY, ARE, SO, SLOW! I do not recommend their 'concierge'. It is taking days for them to reply. I do strongly recommend https://www.parcl.com/ on this because you will find lots of forwarders offering you their services.

I used their services several time just because I thought they were the only forwarding company, and I was wrong! I am now using https://www.parcl.com/ and having really good deals.

The pictures of the the package they shipped me can be found under this Dropbox folder;
https://www.dropbox.com/sh/y5su0q9ipymzptb/AAANRGRdRtOKn1z3i-lYwSJPa?dl=0