Myra A.

I brought a UE2 boom from these guys and received an already opened product that then did not charge! I had to send this back to them, who said it has charged perfectly and they sent it back, my first question to them was, that it was not NEW! And I expected a band new Item when I brought it. There was nothing written in the sale post saying that I would receive an already opened product? Nor any where on the website that states parrallell imports are opened to replace with NZ plugs, It did not say it was a parrallell import on the sale page either, so my expectation was BRAND NEW! UNOPENED PRODUCT, this was clearly not what I got, and then to have it sent back to me after they have done something with it, saying its working perfectly... I did not pay for a second hand product, I requested an Item in a NEW unopened package but did not get that! This is very misleading, and wrong on so many levels to sell a used item as New! Which is what they did. I have not had any problems prior to this, I have been happy with 1day and have brought a lot of products, but this time spending $180 I expected a NEW UNOPENED PRODUCT AND DID NOT GET THAT! Shame on you 1 day sales, I intend to take this further.