I ordered a remote control car for Xmas 2017/18. Unfortunately it stopped working and was asked to send it back. They found the fault but said it wasnt a manufacturing problem so i was liable for the postage! As i have never got it working and is exactly as it came out of the box, i can't understand why i have to pay for the postage to return it back to me. I have no option to fork out £25 to get it back. Not impressed with the customer service...
Order no #*******.