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M y.

Contributor Level

Total Points
83

1 Review by M

  • SeatGeek

2/21/17

A long time, customer never had a problem... until recently. An expensive ticket purchase with a prime seat assignment turned out to be a General Admission event. SeatGeek didn't reveal until AFTER the purchase. Their customer service is non existent, don't publish a support number, only email. The person on the other end was clearly not equipped with the skills or the information to keep a loyal customer. Fortunately there are other options, I will now go out of my way to avoid using this search engine.

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SeatGeek T. – SeatGeek Rep

Hey there,

Thank you for taking the time to write this review of SeatGeek and share your experience.

This doesn't sound quite right; please give us a call or send us a note and we can look into this.

All our best,
SeatGeek

E-Mail: Hi@SeatGeek.com
Phone: (888) 506-4101
https://seatgeek.com/support

M Has Earned 3 Votes

M Y.'s review of SeatGeek earned 2 Very Helpful votes

M Y.'s review of SeatGeek earned a Well Said vote

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