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M W.

Contributor Level

Total Points
80

1 Review by M

  • MyUS

6/3/21

* WARNING! DO NOT USE THEM *
The other reviews were right. There are A LOT OF HIDDEN FEES and it is NOT FREE UNLIMITED CONSOLIDATION.

It claimed to be free unlimited consolidation and that's the reason I chose to use them BUT NO! LIES! I'M TELLING YOU THEY CHARGE A LOT FO HIDDEN FEE ON THIS AND NOT UNLIMITED!

1. Hidden fee - Item Processing Fee which they never mentioned on the either FAQ page or Shipping calculator page. Claimed it FREE package consolidation but in fact they are charging Item Processing Fee. THEY ADMITTED THEY NEVER MENTIONED THIS ON THEIR WEBSITE! But they refused to deduct them!

2. NOT UNLIMITED CONSOLIDATION! There's max 50 pieces of package consolidation as it claimed to be free unlimited on their website.

I knew I had a lot of packages since day 1, so I did went through their website to look for all the information and fees and also contacted their customer service asked about consolidation before I used their company. No information or anyone mentioned there would be an Item Processing Fee or 50 max pieces UNTIL I WAS ON THE "CREATE SHIPMENT" PAGE WHICH IS A PAGE I WOULD NOT BE ABLE TO GET TO UNTIL I SHIPPED MY PACKAGES TO THEIR WAREHOUSE. (UNTIL YOU FELL INTO THEIR TRAP AND GOT NO OTHER CHOICE)

THIS IS TOTALLY A SCAM! Just realized many people complained talked about the hidden fees and no unlimited consolation on Trustpilot! I wish I read the reviews earlier before I fell into their trap!

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