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Muz M.

Contributor Level

Total Points
88

1 Review by Muz

  • DHgate

3/15/17

Bought shoes... really bad quality.

Tried to get refund. Seller agreed. But never received. DH Gate dispute resolution did not resolve.

Thumbnail of user sopportc
DHgate C. – DHgate Rep

Hi Muz,

We understand the importance in getting your refund. We have checked this order and this was already closed and the dispute was released since the analyst did not receive a valid shipping label from you for the return tracking number. According to the analyst, the shipping label you sent was invalid. Please contact the courier you used when you returned the parcel and request for a valid shipping label.

You may contact the analyst directly by sending an email to this email address: njdispute14@dhgate.com.

Please do not hesitate to contact us through the following link if you have any questions: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com.

Regards,
Sil
Customer Service Center
DHgate.com

Muz Has Earned 8 Votes

Muz M.'s review of DHgate earned a Well Said vote

Muz M.'s review of DHgate earned 7 Very Helpful votes

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