Return policy is one of the worst in the on-line industry. The $1,100 purchased chandelier was defective - half the sockets were not working and the bulbs would not stay in the sockets. It smelt like burning rubber when turned on.
When attempting to return they stated that we would be required to pay for shipping - back to the states... (so much for Canada Lighting). Final after many heated conversations with their staff they relented and agreed to pay for the return.
A refund was finally paid after several calls threatening to report Canada Lighting to Master Card. Refund was received 30 days after return.
Will shop with reputable online companies in future Amazon, Wayfair, Overstock) in the future