Murray C.

We booked a holiday in Hawaii using getaroom.com from Australia for January 2018 for a 1 week stay plenty of time I thought. I booked the room we want, no problem, but I did put the wrong week in ( definitely my mistake). Knew about the cancellation policy and totally accept that as well, BUT it said nothing about changing the dates to the correct date even though it was only days apart from booking and still a year away from travelling. I rang the hotel involved directly and they were great but unable to help as they have not received the money from getaroom.com. Getaroom. Coms solution to the problem was give them another few thousand dollars and they would see what they could do. NOT BLOODY LIKELY. JUST BE VERY CAREFUL IF YOU DO USE THEM.