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I used their website for a day to build my resume, and paid 3$ which I feel is fair. They charged me 25$ after 2 weeks which seems their policy. I spoke to their customer service and the guy was polite and promised me the money will be refunded. Which never happened, so I had to get with my bank and dispute the charge Looks like they fought back with BOA and reverted the charge. Their customer service is outsourced and the sweet words are a lie. I would suggest to be careful, they were unwilling to send any details thru email when I called them again regarding the same.
Muralidharan P.'s review of LiveCareer earned 2 Very Helpful votes
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The CV review I originally paid for was vague and uninformed. Lots of "in this section what you...
Cv has been submitted 2 weeks ago,guaranteed 2-3 bus.day to be corrected. No-one answered the...
Hello, Muralidharan:
We are truly sorry for any inconvenience that this may have caused and we're deeply sorry to hear that you experienced this with our company, under no circumstance do we like to hear this kind of news. Upon further account evaluation, we are unable to offer you a refund at this time. Our decision is based on the fact that as a customer, you chose to contact your financial institution before contacting us to provide the refunds to your account. Since these charges were disputed, you will need to contact your bank so they can provide you with the proper resolution. Once your bank intervenes, it is no longer up to us, because the charges were already disputed.
We hope that this information helps clear things up. If you need help in the future, please do not hesitate to contact us directly, as we'll be very happy to assist you personally with anything you need. We are sorry for the inconvenience this may have caused. Please feel free to contact us in case you have further questions.