Muhammad I.

I ordered a cell phone two weeks ago, The listing said shipping will be conducted with 7 days, it's been two weeks now and no news. Contacted seller 6 times, no response. Sent email to JD.Com customer service 4 times, no response, 5th time they said please contact seller when I already told them that he's not responding to me at all. After that no feedback since. I am not sure if my item will ever ship (maybe a dodgy seller) but atleast jd.com should have done something about it. Never again.

Edit: Finally my phone has shipped, however I never received any useful correspondence from seller or JD.