Muhammad A.

Good Morning,

2 weeks ago, I logged into my Share A Sale account to find that it had been suspended. I immediately created a support ticket to try and find out why. I had a generic reply pretty quickly, but with no reason given.

I phoned support spoke to a lovely chap called Evan and enquired why my account had been suspended, all he could tell me was to read the Terms of Agreement and reply to the ticket if I thought the decision to be wrong.

I took time to carefully go through the agreement and struggled to find any reason or where I might have violated the terms, I also audited my site to look for issues. I replied to the ticket with my findings and heard nothing back.

I once again called support and got through to Evan again, who could only tell me that my ticket has been escalated to the managers, but could give me no more information, nor could he advise me on who else to speak to or what my next course of action might be.

So here I am in limbo, I have had to change networks and merchants because this issue is as far as I can see not being dealt with, could somebody please reach out to me so I can resolve any pending issues and get on with promoting my chosen merchants.

Many thanks.