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1 Review by MUAWEA

HotWire

HotWire

4/16/19

we booked 2 tickets in jan 19, called to ask if we can change the last name due to marriage statues change, they said yes with no fees. after the changes made to the passport, they wanted to issue a new ticket and cancel the old one which causes 1200$ increase in the price and they said it is based on Korean airlines policy, called Korean airlines and they said they can change it, they said 3 way call us to tell them how, til this moment i cant get a hold of a supervisor from hot wire to work with me.. big name websites acts like a small company that is full of scamming.

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