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M T.

2
Level 2 Contributor
Seattle, Wa.

Contributor Level

Total Points
426

About Me

A classy lady who loves to spoil my family, including my dog!

How I Can Help

N/A

Interests

Reading Bible

5 Reviews by M

  • Vestiaire Collective

3/20/23

I bought a bag from this website and it arrived today. One of the bag's handles is damaged, also a few stains on the outer side of the bag, all of them not disclosed by the seller on the pictures she posted. I would like to return it but there is no way to click return even though I followed all the instruction on how to return it. It only gives me the option to "Relist" if I dislike what I bought. I don't want to sell this damaged bag. I should have read the reviews before I bought. The chat box is closed since last month, so we can not chat with the admin. I emailed them twice, and sent the pictures of the damages. My last hope is to dispute the charge with my CC.

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Vestiaire C. – Vestiaire Collective Rep

Dear M T., we are sincerely sorry to hear that you are not satisfied with our services and thank you for taking the time to share your experience
We will keep working to transform the fashion industry by empowering our community of fashion activists!
Your feedback is precious to us and we would like to look into your request. Should you need to contact us, do not hesitate to use our dedicated email form here in our dedicated FAQ article "Contact Us". Our teams will contact you as soon as possible to provide you with an explanation and solution. We thank you for your understanding and cooperation. Best regards,
The Vestiaire Collective team

  • Tradesy

3/16/22
Verified site experience

Like the Promo. But why not $100.00?

  • 1-800 Flowers

2/14/19

I cancelled my order immediately after I placed it but they still charged me.
I am disputing this illegal charge! BEWARE OF THIS COMPANY! THEY ARE SCHEMERS!

  • Expedia

11/16/16

Terrible!

  • SmartBuyGlasses

11/16/16

I ordered prescription eye glasses, gave my doctor's prescription and when they arrived, the clear lenses are just clear, not according to the prescription I gave. So obviously they never ordered the glasses based on my prescription. I will return them and expect a full refund! Beware! I demand the return label to be provided free of charge!

Tip for consumers:
It took me two weeks or so for them to ship my order and then they are not the ones I ordered!

Service
Value
Shipping
Returns
Quality
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SmartBuyGlasses S. – SmartBuyGlasses Rep

Dear Customer,

Thank you for your valuable comments.

I am so sorry to hear that you have experienced this situation. I will contact you by private message and you can send me your order ID. I'd be more than happy to check your order and offer to you the best options.

Regards,

Katherine
SmartBuyGlasses

M Has Earned 6 Votes

M T.'s review of SmartBuyGlasses earned a Very Helpful vote

M T.'s review of Expedia earned 2 Very Helpful votes

M T.'s review of Vestiaire Collective earned 2 Very Helpful votes

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