Ms G.

I signed up with PayPal a little over a year ago as a means to improve my credit. Everything has been going well until 2023. Seems like since the new year I have been having trouble. This is the second month to where they at claiming that I did not pay my bill which I have ever month and never late. When I noticed the same problem this month FEB 12/23. I called several times and was not able to reach a person for over an hour.
Then finally when I was able to reach someone, The rep seemed like he was so concerned and apologetic to my problem which he said somehow the automatic payment to my account got disconnected from my bank. Didn't make any sense, because Ive had the same bank for years along with other accounts using the same method of payments NEVER have had any problems. So again we processed the payment for me and updated my bank routing number information. So this wouldn't happen again. The payment was successfully processed.
Now today Feb 20/23 I get an email from synchrony bank saying that my payment was not received and I owe double what the previous amount, which means plus a late fee of $30 plus what I owe and the balance of next month added all due for next month's payment.
Obviously, Using my routing number and account no longer works so what am I supposed to do? There is absolutely NO one to talk to. The phone line just takes you through series and series of loops asking the same questions but no live person to resolve the issue. I will be taking legal actions towards this company if I can about my money and will be turning turning them into BBB as soon as possible. I AM SO fed up with this madness. Smh! Thanks for trying to be honest and pay on time but they make it impossible, seems like on purpose and I'm tired!
GET RID OF PAYPAL CREDIT!

Loving the concept of the hub wanting to deliver people's food but Huh! WHY put it on the ground?

Domiaile 1&2 advertisement on Facebook, sell Fake Wigs and Hair Products:
The site has been deceiving the masses with their low quality sales on professional looking wigs.
I ordered two separate wigs or two separate styles on June 2nd 2021.
I did not know that the order was coming from China.
I'm just got them July 22/ 21
Because they advertise on their website like there is a group of African-American women that make the wigs locally.
When my order arrived both of the wigs, were nothing like I ordered. So they sell false advertisement of their products, you pay and they send you whatever they make.
The two wigs I received look exactly alike. The only difference is that one is dull, frizzy, curly and old looking, and the other is curly, smelly, shiny and cut with no form or shape to it whatsoever. Neither of them had combs in them, which every week has combs so they can stay in your hair. Did I mention that they both are curly wigs and I never ordered a curly wig.
When I went on the website to write a review, they blocked me from writing comments. I can see where there have been a whole lot of other women who have complained about the same thing. But the information is obviously hiding so you can't see it, otherwise, I myself, wouldn't have ordered from them. I want my money back and there's no way to get me a return being, that this company is in China. I am hurt and very disappointed, that this company has wronged me in this way considering that we have already been through enough with the pandemic.
I will be turning them over to the BBB hopefully some resolution will come out of this. They need to be stopped in ripping people off, it's not right. Thanks site jabber for allowing me to comment here. Hopefully others will be warned before they get trapped into their web.

March 8th ordered groceries for an elderly disabled person in my home. Spent 148.77 for a delivery to be delivered to the home the order never made it to the destination. The driver posted a picture of a location that was not in the same neighborhood of where the order was supposedly dropped off at. Called the customer service number didn't get any answers besides that they will put the money back into the account from which it was taken out of. The money never made it to the account. The things that were paid for in this particular order was very important for the person to receive. This person cannot walk around in the store to pick up heavy things such as gallons of water and things that are heavy so this is the whole reason why she needs home delivery service for food and accessories. Give it the benefit of the doubt, called back and placed another order with a different method of paying, same thing happen for $84. Called and spoke to customer service again a picture was taken of the drop off this time the picture was covered up by the driver who supposedly had dropped off the order at this address. Again, no order was dropped off at this address and the money was already taken out of the account. Especially tips. Headquarters did not want to replace the money for this order so they instead decided to regather the order and send a new driver to drop off the order. When the driver delivered it was 2 hours later than their original time it was supposed to been dropped off, and there are things missing and things added that the customer did not purchase. There was no empathy from the people at the store when I call to talk about the situation. And no empathy over the phone it was no professionalism at all from management.
I am so tempted to call the news and report this incident to the news and possibly get a lawyer for money being taken from the disabled.
You would think with the billions of dollars that Walmart makes a year that they would be better at making sure their customers are taken care of especially the ones that are elderly and disabled. Thank you for reading this site driver I hope that you can help assist and will be turning this over to the Better Business Bureau.
Best regards

I was a faithful customer to Virgin Mobile for 13 plus years. I love the no-contract deal. The service was great never had any major issues with them. My monthly bill was $35.00 a month. Virgin Mobile went out of business and switch everything to Boost April of 2019. Ever since the switch month after month, it has been a disaster. The same data plan I had with Virgin should have switched over to Boost. Every close to the end of the month I was running out of Data and because I purchased a new car in 20/20 with no cd player, I now have to stream for music so that forced me to upgrade to Unlimited data for Boost. It works maybe 35% of the time. And on Cloudy or rainy days forget it. I am now obligated to spend $55 a month not get to enjoy the service I'm paying for. This for sure is a terrible business absolutely no empathy for their customers. Especially in the middle of a crisis. They ought to be ashamed of themselves charging people for services that they are NOT getting.

Booked a hotel to stay at the Laquinta in Greensboro NC October 28-30th.

I booked my stay through Expedia.com. Somehow from me browsing around a hotel stay got booked in my name, with my correct name, full address and phone number, and bank card information.

Furthermore, While I am on my trip in NC. I noticed my traveling account was missing money all paid to the Comfort Suites Beachfront hotel in Virginia Beach. The dates money was taken from me are on: 10/30/19 for $97.93. And as of today still another $96.93 is still on hold from the date 10/29/19. After checking my bank statement there was another charge from them On 10/29/19 for $1.00 was and another $1.00 on the 10/27/19 from my bank. I had to ask the Comfort Suites Beachfront hotel manager for the confirmation number that Booking.com gave them because I didn't know it. Obviously because I never received a confirmation number, email, text or call about any of these transactions.

I called my bank, booking.com and the Comfort Suites Beachfront hotel in Virginia Beach and it turns out that on October 22nd 2019 the reservation was made for me to stay at the Comfort Suites Beachfront hotel in Virginia Beach, how is that possible? On the same dates I am supposed to be Greensboro NC.
Again, I never received an email about this or did I receive a text or phone call for verification.

Next, I called the Comfort Suites Beachfront hotel in Virginia Beach and spoke with the hotel manager, she was not helpful at all, she tried to convince me that I was the one who booked the hotel stay at their hotel and that is why I was charged for a no show. NOT TRUE!
She had no empathy what so ever.

Of course there would be a NO SHOW because I never booked it! Apparently she said there was nothing she could do about it and I had to go through Booking.com to resolve the matter to get my money back.

All this was going on while I was in a hotel in a totally different state on the same dates that I was supposed to be at theirs. I explained all of this to both parties and Booking.com assured me that they were going to investigate everything and get me my money back. ASAP!

Red flag: the minute that the Booking.com representative stated they they had a different email address on file for me than my original one, which is the reason that I didn't get an confirmation email text or call, should have been a good enough reason to see that I have been a victim of fraud through their website.
I have proof of my stay in Greensboro and a confirmed email and text from Expedia.com where my correct reservations were made. And receipts of my stay where I was supposed to be on October 28-30th 2019.

These People at (Booking.com) and the Comfort Suites Beachfront in Virginia Beach VA, caused so much frustrating problems and embarrassment for me. I had no peace while at the LaQuinta. I had to check out early because my funds had been distorted. SMH! I am going to report both companies to the BBB.

Times are hard enough without organizations stealing from you.
I want my $201.00. Back with no questions asked.

This company is responsible for false advertising. They took money from my account promising me a service that I don't get.

Furthermore, I loaded some pictures on the site and asked that they are removed or that the interface would be fixed so that I can remove them myself. No response. Another thing is that I do not get any request on my page. I get maybe two matches a week if that, and it is no one to call to report or email. I then asked if I could close my account, they told me that my account has already been paid to the account so it could not be closed but I can be hidden to where I wouldn't be contacted.

Contacted by who? Again. I get two matches a week so why would I choose that option? They are not holding up their end of the bargain.

I want my money back ASAP! The Whole $89.00, or else I will be contacting a lawyer about the false advertisement that they have on the Television and Radio about eharmony.com. Somebody, please help.

I usually don't order cloths from online, because I was afraid of the risk. The one time I took a chance I got hacked.
I ordered a dress May 4th for a birthday gift. They took my transaction from PayPal right away, and put on my older "processing". They promised to have the merchandise to me in three to five days. Eight days had passed I inquired online about my order which I could see that the processing had never changed. So, I called the number on their site 1 *******616 m thru sun 9-6 pm. Tried several time. It goes straight to a recording then to voicemail but hangs up, so, you can not talk to anyone nor leave a message. I email several times, first time I emailed they told me that it be another three to five days. After that based on the order number given to me still in process mode, I demanded a immediate response about the order being cancelled and with my money being returned to me. Now they are telling me to wait thirty days to see my transaction be put back onto my PayPal account.
With all the trouble I and going through, with them looks like they need a legal representation to be enforced on them for the embezzling of people's money. Please warn people not to order from this site.