Thumbnail of user ms438

M S.

Contributor Level

Total Points
82

1 Review by M

  • Eyebuydirect

7/20/17

I ordered a pair of sunglasses a month and a half ago and still have not received them. Supposedly they recently shipped 3 days ago but when I click on the USPS tracking number it says no information available. I have emailed and called numerous times and got no where. I requested a refund and was denied. They said my first order style was not available with my prescription and I immediately chose another design. They charged me an additional amount bringing my total to about $75. I would not recommend or buy from them again. Too much hassle and not worth it. I hope to receive my order soon at least.

Thumbnail of user leol59
Leo L. – Eyebuydirect Rep

Good day,

I am very sorry about the difficulty you encountered recently about your last order EyeBuyDirect. We will be glad to help you to track the order you have placed and provide nessasary adjustment for the amount that you have paid for.

You may provide your contact number and the best time to reach you to better assist you.

You may also call us at 1-855-393-2891(US) or 1-800-734-918(for Australia) during business hours Monday - Friday, 9 AM to 10 PM EST.

Thank you.

M Has Earned 2 Votes

M S.'s review of Eyebuydirect earned 2 Very Helpful votes

M hasn’t received any thanks yous.

M doesn’t have any fans yet.

M isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user williamg3410
3/27/24

Little overwhelming going thru the ap

Thumbnail of user juanw504
3/27/24

Trouble staying on the prescription information page, getting signed out randomly, and some...