M S.

I ordered from Iherb for delivery to the U. K., order total £75. The courier told me I would have to pay an extra £25 for customs duty and taxes. Amazed, I contacted Iherb to say I was shocked and didn't want the goods considering the extra charge. Iherb told me that if I refused to pay these charges the package would be returned to Iherb who would issue a refund BUT they would deduct all shipping fees and charges off the refund so the refund would equal approximately £0.00.

I paid the £25 and am absolutely fuming. I have ordered many things from America from a variety of companies without this sort of thing happening. I told Iherb this and pointed out it was their responsibility, but it made no difference.
Scam. Trickery. Steer clear!
IF YOU PLACE AN ORDER WITH IHERB FROM ABROAD YOU ARE TRAPPED INTO EXTRA CHARGES.