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M S.

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1 Review by M

Goulet Pens

  • Goulet Pens

“Fine unless you have a problem.”
9/16/20

They have a decent selection and helpful videos. Prices and shipping are high, and turnaround is slow. All of that is fine if they have what you want and you know going into it. What isn't fine is that they absolutely do not stand behind what they sell. I received a pen with a manufacturing defect that made it unusable. They said--with passive aggressive flair--that it wasn't their problem and then stopped responding to emails. I am glad that it wasn't a particularly expensive purchase and that my credit card company ultimately dealt with it. Avoid Goulet Pens.

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