I recently contacted Spokeo regarding my subscription. I was pleased with the outcome and the level of service I received. I find that sometimes, people can be rude to companies when asking for their help; not that it gives anyone a reason to not help you, but it definitely doesn't motivate them to do so. Since I worked in collections, I realize the importance of being polite, professional and detailed. With this approach, I had a wonderful experience with Spokeo. I won't say that you will get your way if you "play nice", because it really depends on your situation; but it really doesn't get you anywhere to be impatient or nasty. Just a suggestion.
Dear Mrs. L.,
Thank you for the kind words and the 5-star rating! We are glad to hear that Spokeo worked out for you and that our Customer Care was able to assist you with all your needs. Thank you again for using our site and giving us a try!
Thanks
- Spokeo Customer Care