mrs514

Mr S.

Contributor Level

Total Points
82

1 Review by Mr

11/5/21
Verified purchase

Mailed my order to the wrong address despite me updating the website prior to my order with the new address. Then claimed it was my fault.

Serious data protection issues here, refuse to give a refund. Gave me cut and paste responses to two emails. Customer support on live chat ignored my messages after asking what the issue was then closed the chat. Can't wait for them to be shutdown, filing complaint with trading standards and ICO for their appalling conduct.

Tip for consumers:
That there customer service is poor and that they have data protection issues

Products used:
Nothing

Service
Value
Shipping
Returns
Quality

Mr Has Earned 2 Votes

Mr S.'s review of Pro:Direct Soccer earned 2 Very Helpful votes

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