M R.

There site started to hit my CC before my transaction was complete. I assume this was not intentional but it does show that they are not making customer data security a priority. Do not enter you CC information in. They will mishandle it. This also casts into question how they are handling the rest of my private data.

I received a fraud alert call from my bank and had to cancel the CC. Not impressed by this.

I ordered flowers from them in the winter. In the middle of the night, they were delivered and left on the porch. By the time I found them in the morning they were frozen solid. The customer service department made me jump through all kinds of hoops. Finally, they just stopped responding. They asked for a picture of the frozen flowers to send to their lab for verification. Not sure how you further verify something is frozen, but that is the one that stumped them and stopped hearing back from them.

However, after that, I posted a review on Trustpilot. Another sham of a company. Bloomex had my review taken down from there as well even though I had provided documentation of my issues.

Trustpilot deletes reviews. I have had a negative experience with a company, wrote a review on Trustpilot, and they just deleted my negative review. They claimed I could not prove my claims, which I wrote them back and did prove. The sad thing is that the review or the product really was not that serious.

Do not trust them! I never will.