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M R.

  • 2 Reviews
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Society, Hobbies & Interests, Computers & Technology

Member since May 2021

  • Reviews

    2

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    8

Review Distribution

2 Reviews by M

5/12/21

I ordered flowers from them in the winter. In the middle of the night, they were delivered and left on the porch. By the time I found them in the morning they were frozen solid. The customer service department made me jump through all kinds of hoops. Finally, they just stopped responding. They asked for a picture of the frozen flowers to send to their lab for verification. Not sure how you further verify something is frozen, but that is the one that stumped them and stopped hearing back from them.

However, after that, I posted a review on Trustpilot. Another sham of a company. Bloomex had my review taken down from there as well even though I had provided documentation of my issues.

Tip for consumers:
Don't use. They are likely to screw up the order, and then will be even more likely not to make it right.

Products used:
flowers

5/12/21

Trustpilot deletes reviews. I have had a negative experience with a company, wrote a review on Trustpilot, and they just deleted my negative review. They claimed I could not prove my claims, which I wrote them back and did prove. The sad thing is that the review or the product really was not that serious.

Do not trust them! I never will.

Tip for consumers:
They curate the negative posts. You are not seeing the true sentiment of all reviewers.

Products used:
wrote a review on a company

M Has Earned 1 Vote

M R.'s review of Trustpilot earned a Very Helpful vote

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vg64
V G. reviewed Bloomex
6/8/21

Horrible! Despite the pic we ve sent them showing the dead flowers delivered which are not the...

vb92
V B. reviewed Bloomex
6/4/21

I purchased a deluxe bundle of roses along with a teddy bear and chocolates, had it delivered to...