Ordered a board that was supposed to be available to ship on the 15th of June. Never heard anything and called on June 21st 2 days before my sons Bday. They told me that model wouldn't even be in stock for another week and half. I asked them to cancel the order and was told that they would have a manager call me to do that. NO one has responded yet. The board finally came but I have not even taken it out of the box because I got a different on time for his bday. Trying to return but no one will respond by phone, email or their "live Chat that is never Live" Even Paypal was no help. They pretty much ignored my request until the company shipped the board and said well they shipped it so nothing we can do.