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Although I had a difficult time speaking/understanding the customer service rep, I was able to exchange all of the items that I purchased for the next size up. The clothes were too big before washing but after one wash fit pretty well. If you are going to buy from this company keep in mind they clothes shrink. They are pretty good quality for the price and I appreciated them making the exchange.
First of all their sizes are different than most. They put sizes 6-7 together and 8-10 which is unique. The clothes fit great but after one wash shrunk at least a full size and were faded.
Hello M P.,
We are very sorry to hear that you are dissatisfied with the quality of the item. We will be contacting you within 24-48 hours to help you further.
Best,
Sherry
Shoes never fit and return policy only allows some of the shoes to be returned. I returned one pair for a credit of $9.99 which was less than I paid. When I tried to use the store credit, the promotional costs were increased to full retail prices. I would have given them zero stars if allowed. I paid for three pair of boots and have nothing to show for it.
Hello Melinda,
We deeply value your relationship with Shoedazzle and we are committed to providing you with the highest level of service simply because our members deserve the very best. Our member services team will get in touch with you within 24-48 hours to further assist you.
Best,
Sherry
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Hello M P.,
We love our customers dearly and your feedback is so helpful for us to hear. Thank you for taking the time to write your review!
Best,
Sherry