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I ordered a pair of shoes on Feb 19th. Today is April20th and I don't have the shoes. Each time I have made an inquiry they tell me to be patient and close the inquiry as being "resolved"? They can't seem to track the package? The event is this weekend so I have now purchased another pair of shoes. Yesterday, I asked for a refund. They closed the inquiry as "resolved" but didn't even respond. Totally disappointed!
M P.'s review of LightInTheBox earned 4 Very Helpful votes
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This company claims to be custom fit so there are no returns accepted. There was no request for...
I want a complete refund for the two dresses That do not fit properly. My next contact is the...
Dear M. P.,
This is supervisor Fabio. I am really sorry for this situation. I would like to help and I have raised this ticket for you, please will you follow up? https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=15234006
Thank you very much.