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1 Review by Moy

BikesDirect

BikesDirect

9/20/18

Ordered a cycling road bike a Motobecane Grand Premio. Paid over $700 dlls for the bike. Bike arrived within the time frame specified. As I was assembling my bike I could not get the front wheel on due to fork drop out being bent from drop damage. I so wanted to ride so i pryed the fork drop in slits enough to drop front wheel in, and i rode. as i rode and have been riding now just past my 400th mile it is in the back of my head that the drop in slits could crack due the dropping and the prying apart. So I contacted Larry and sent him pics of damage and low and behold, he sent me out new fork assembly. I could not be happier, Larry your truly what customer service is all about. I highly recommend BikesDirect.com to anyone looking to save but still get a great quality bike. In the future i will look to BikeDirect.com for any future bike purchases....thanks Larry

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